Looking Forward to 2025: A Data Promise in a Machine World (Newsletter #312)
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Proptech's Leader has Been Crashing Our Couch the Whole Time // Stock in Down Payments // Banking Real Estate in the Clouds
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In 2023, the basics ruled the day: Profits rule and negative unit economics drool. Business sustainability was also a theme in 2024âs trends of interest (with wins). Following the Wild Wild West that we saw last yearâŚ
As we all know, âď¸the rise of the machines is comingâď¸--âď¸in the homeâď¸, âď¸maintaining parking lotsâď¸, and even âď¸regulating the airâď¸. Thatâs all great and dandy, but machines are utterly useless without data. As AI continues infiltrating the proptech landscape, 2025 will mark the explosion of data and the integration thereof required for AI to add tangible value to the everyday lives of agents, investors, and entrepreneurs.
According to David Bluhm:
Before we can even begin to leverage AI-made possible advances in real estate analytics â we need more data. The Real Estate industry is just starting to see the promise, the value and the benefits of a more data driven approach to valuing, predicting, investing in and owning real estate â and many react from fear and a perspective of being threatened. In 2025, weâll see a higher value placed on the unique data sets that drive expanded context and deeper understanding of real estate as an investment as well as on the overall value of integrated data that drive more AI-driven insights. The net effect is that we will expand the forms and types of opportunities to invest in real estate as well as the number of investors who can invest.
While AI is at the forefront of minds and predictions for the New Year, these are the diverse proptech trends GEM members expect to see in 2025âŚ
Image generator: DALL-E
Prompt: the rise of the machines, monitoring and building houses and buildings in the background
PROPTECH TRENDS
REAL ESTATE
AI-FIRST SEARCH RESOURCES BECOME MAINSTREAM
Anthemos Georgiades, Co-founder, Zumper
Renters will have access to a significantly wider array of AI-first resources designed to enhance the rental search experience. Nearly half of all the renters Zumper surveyed would consider using AI to find a rental home in the future, and a small % of renters already reported using an AI platform to find a rental home in 2024. Specifically, AI-powered virtual assistants, capable of contacting properties and even scheduling tours, will see significantly broader adoption in 2025. Expect to see the same behaviors in the parallel vertical of For Sale search, too.
CONSUMER FIRST THINKING
Errol Samuelson, Chief Industry Development Officer, Zillow
My hope for 2025 (and beyond) is to see the industry choose long-term prioritization of the consumer over the lure of short-term business gains. Fads come and goâbut with the mindset that the consumer always wins, companies stand to benefit by putting the consumer first.
CCP ADJUSTMENT, BUT REMAINS ON TABLE
Eileen Romito, VP of Sales and Operations at Zenlist
Clear cooperation was hotly debated this year, but no decision took place. Given NAR has been in the line of sight for the DOJ, news media, and even large brokerages this past year, the debate is sure to continue. But, like Congress, wrangling the agreement of thousands of stakeholders, many with diametrically opposing views, means that changes are more likely to be incremental rather than drastic. The overall sentiment of MLS executives at the 2024 Council of Multiple Listing Services event was obvious: Clear Cooperation Policy is highly unlikely to be removed from the NAR MLS Policy Handbook. But,I do think it will probably undergo some adjustmentsâeither to the length of time before which the policy applies, or by more narrowly defining what constitutes public marketing.
THE HOMEBUYING REVOLUTION: AI IS TRANSFORMING THE MARKET
Vin Vomero, Co-founder, FoxyAI
The homebuying process, traditionally characterized by uncertainty and stress, is being revolutionized by artificial intelligence. AI is transforming how buyers and sellers navigate the real estate marketâoffering greater efficiency, deeper data insights, and a tailored experience. In 2025, we expect to see a further automation of complex tasks, reducing guesswork, and providing hyper-personalized recommendations; AI will continue to address some of the biggest challenges in homebuying, from finding homes with desired features to property valuations.
AI-powered software can analyze a buyerâs preferencesâlocation, budget, desired amenities, and even lifestyle needsâto offer tailored suggestions. This level of precision will continue to be refined and eliminate time-consuming searches, and will ensure that buyers are presented with homes that match their personal criteria. For example, a buyer will be able to quickly search for and find a property that has personally relevant criteria, e.g., a garden with a marble fountain that depicts a Roman goddess. As consumers increasingly expect this level of customization, real estate professionals leveraging AI gain a competitive edgeâoffering a more intuitive and satisfying homebuying process. In addition, AI can analyze real estate imagery to provide accurate property valuations, allowing buyers to make more informed decisions including condition- and quality-enhanced AVM. Beyond valuations, AI helps optimize homes for market readiness by offering renovation and investment recommendations, like suggesting a specific kitchen remodel for a desired condition and quality level including providing an inventory of the required materials with part numbers or landscaping update that adheres to a desired budget. Coupled with innovations like virtual tours, these advancements will help create a more personalized and data-driven homebuying process across the entire value-chainâproviding buyers and sellers with all the information they need to satisfy their personal criteria, however nuanced or unique.
MASS CONSOLIDATION IN BROKERAGE
Robert Hahn, Founder, Decentre Labs
[Adapted from Seven Predictions for 2025.]
Combining the #1 and #8 brokerages by volume and #4 and #11 by transaction sides, one of the biggest news items of 2024 was âď¸Compass acquiring @Propertiesâď¸, which also owns the Christieâs International Real Estate brand. Christie's International Real Estate has global reach with a network of 100+ independently owned domestic and international Affiliates across 50 countries and territories. A merger that big is important on its own, but what makes it even more significant is the fact that Robert Reffkin of Compass has emerged as the biggest critic and opponent of Clear Cooperation Policy and touts its explicit 3-phased marketing strategy.
Those of us in the industry already know that MRED â the MLS in the Chicagoland area â already allows for Private Listings. In theory, MREDâs Private Listings complies with CCP, since it requires entry. Well, Compass and @Properties were #1 and #2 in Chicago, and the combined entity has almost three times the market share of the #3 brokerage, Coldwell Banker Realty the company-owned brokerage of Anywhere. Baird & Warner and Berkshire Hathaway HomeServices Chicago round out the top five. The Compass + @properties entity is going to have a lot of inventory in the already-permitted Private Listings program. In a slowing market, the bigger brokerages have an advantage in recruiting agentsâand private listings is a superpower that makes it nearly impossible for small brokerages and franchisors to compete against big brokerages. We know that Compass + @Properties will be a nearly insurmountable presence in Chicago (15-20%). The small brokerages will suffer.
But what do the other big brokerages do? Sit back and allow Compass + @Properties to plunder their agents using âinternal inventoryâ and market share to do so? Of course not.
If you are Coldwell Banker Realty (#3) or Berkshire Hathaway HomeServices Chicago (#5), you have got to be looking really, really hard at Baird & Warner (#4) as well as Dream Town Real Estate (#8) and others in the top 15, no? If you are eXp Realty (#10) and you want to remain competitive in recruiting in Chicago, donât you also have to do the same? And the thing that those three have that most of the others in the Top 15 do not have is money. Lots and lots of money and access to capital, as publicly traded companies. Hell, HomeServices can just go ask Uncle Buffett for cash to do acquisitions.
I think they go on an acquisition spree to defend themselves against the monster that is Compass. They have to. Even if they are the biggest fans of CCP â like eXp Realty is â they have to get far more market share in major markets across the U.S. if they are to compete with Compass for producing agents.
Now do that across all of the NFL cities in the U.S. Not just with the Big Four public companies of Compass, Anywhere, eXp and HomeServices. Add in some of the other big players: Real, United Real Estate, HomeSmart, Howard Hanna. They all have to get bigger, or eventually get swallowed up by even bigger companies⌠after losing a ton of their productive agents to them.
So they will get bigger. A wave of brokerage consolidation will begin in 2025. I expect the top ten brokerages not named Redfin to be saying, âIâd leave you alone, darling, if I could. But I want you bad and that ainât good.â
IMPROVEMENT OF AI HOME SEARCH IMPLEMENTATIONS
Drew Meyers, Founder, Geek Estate
âď¸Though the execution thus far is poor at bestâď¸, AI-powered home search is here to stay. ListAssist has already partnered with Howard Hanna with arguably a better experience. That said, the portals are no doubt investing heavily into ensuring search queries by buyers result in relevant results. This is the year that the technology catches up to consumer expectations.
STARTUPS
TOO MUCH OF âMORE OF THE SAMEâ
David Bluhm, Partner, Agnitio Capital
Proptech Investmentâboth seed and growthâas well as both venture capital and M&A, have been challenging all through 2024. But that is not news to anyone. Never mind a very mild improvement during 4Qâ24 in Proptech VC activity.
Restoration and growing value of unique datasets (see intro) are among the ripe areas of opportunity. Our 45-year-old housing stock, the growing inevitability and impact of widespread weather disasters along with a decided decline in handyman skills amongst next generation homeowners all point to a very large home restoration opportunity. These two areas of innovation will help lead the way back to a more healthy M&A market in 2025.
Data startups to watch grow in â25: Rental Beast, Homeowner.ai, RealReports
Restoration startups to watch grow in â25: Bosscat, RocketPlan, Clear Estimates
LIVE OR DIE BY DISTRIBUTION
Nate Smoyer, Director of Real Estate Programs Growth, HW Media
Distribution will take the forefront as a focus for early-stage proptech companies. With the ever-rising costs of advertising networks, reduced organic reach across nearly all social media platforms, content production across-the-board ramping up in volume (both human and Ai-driven)âattention is as expensive and as difficult as it has ever been.
The reduced amounts of money available for funding only exacerbates this problem as many startups arenât and wonât be getting the extra cash for brand awareness and promotional purposes. Distribution is King and will take the forefront whether youâre choosing to use partnerships, embedded modules, media and earned relationships or building our products that naturally generate referrals. Absolutely winning at distribution has always been an advantage, but in todayâs market, itâs a requirement to stay afloat.
BUILT WORLD
GLOOMY DAYS FOR MULTIFAMILY OPERATORS
Brad Hargreaves, Founder, Thesis Driven
[Adapted from Six Themes We're Watching in 2025.]
For much of the past year, multifamily owners have dealt with sluggish rents driven by a record number of deliveries. As 2021âs hottest markets see declining rents, owners are eagerly awaiting new supply to peter outâsomething that should theoretically be on the horizon given 2022âs interest rate increases and rapid slowdown in construction lending.
Unfortunately, 2025 will not be that year.
While the coming year will see fewer deliveries (508,000, per Yardi Matrix) than 2024âs record (estimated 518,000), itâs still far above historical norms. The late 2010s, for instance, saw around 350,000 new units per year hit the market. And the current apartment surge is coming at a time when demographics are shifting against the multifamily sector: The age cohorts graduating from college over the next few years are somewhat smaller than those that preceded them.
And this isnât even taking into account the demand shock that would come from the next administrationâs plans to deport 10 to 15 million immigrants. Ignoring that, multifamily owners are in for a rough year. With it, weâre looking at a catastrophic year.
STABILIZATION AND PROFESSIONALIZATION OF THE STR ASSET CLASS
Emir Dukic, Co-founder, Rabbu
The short-term rental (STR) market is set to stabilize in 2025, marking a turning point for the asset class. Before COVID, supply and demand grew steadily in balance. The pandemic disrupted this, with demand surging in the first two years of the pandemic and supply struggling to catch up.
Over the past two years, supply growth outpaced demand growth creating oversaturation in some markets and negatively impacting existing properties.
Now, supply and demand are finally growing in tandem, restoring pre-COVID market dynamics. This stability sets the stage for the professionalization of STRs, as operators refine their offerings, enhance guest experiences, and adopt technology to stay competitive.
2025 will be a pivotal year, shifting STRs from post-pandemic turbulence to a more mature and sustainable phase.
CONSTRUCTION
MARKET VOLATILITY CATCHES UP TO INFRASTRUCTURE AND CONSTRUCTION INDUSTRIES
Stephen Del Percio, SVP & Deputy General Counsel, WSP USA
For the past few years Iâve made specific predictions about what might or might not happen in the civil engineering, infrastructure, and construction industries, from an AI takeover of the design process to micromobility M&A and public company mega-mergers. Iâve been mostly wrong, but as mentioned in âď¸my 2024 year-in-reviewâď¸, I still believe those macro trends are tailwinds which will shape the future of the AEC industry.
For that reason, my 2025 prediction is to expect the unexpected. Whether itâs M&A or a high-profile corporate implosion or another tectonic activity that shakes the fundamentals of the AEC industry, this is the year that the tranquil waters the industry has sailed through during the Biden administration will start to churn. Where things end up by January 2026 is anyoneâs guess but I would be surprised - this time - if the status quo reigns in 2025.
FINANCE
PRIVATIZATION OF FANNIE/FREDDIE
Heather Harmon
Look for the incoming administration to take steps towards privatizing Fannie Mae and Freddie Mac, meaning ending the conservatorship that has been in place since 2008. Thereâs a high likelihood that this will initially increase mortgage rates. Impacts to the consumer could be both positive and negative as initiatives that are locked up could get more products available, while stabilizing yet unfinished policy reforms could leave consumers with a less reliable process and/or higher costs in the meantime.
Joe Dahleen, Managing Director of Strategy and Sales, Silverwork Solutions
Since 2008, grappling with the government role in the mortgage marketplace has been divisive with politics, and the highest ever G Fees. Releasing the GSEâs from conservatorship in the area of DOGE will happen and it will open a level playing field for all sellers. With the conservative trifecta controlling three branches of government, we will finally see this happen.
The conservatives will also use this idea to lower interest rates even further. They will come out and say that restructuring empowers the agency to fix structural flaws of the GSE pre-crisis business model while supporting what works today in the secondary transactions.
ENHANCED CONSUMER EXPERIENCES THROUGH INTEGRATED DIGITAL TECH IN RETAIL MORTGAGE
Joe Dahleen, Managing Director of Strategy and Sales, Silverwork Solutions
Having closely monitored and contributed to the evolution of retail mortgage processes, Iâm convinced a significant shift towards a more immersive and efficient digital consumer journey is coming down the pike. As we stand on the threshold of 2025, expect to see an unprecedented level of integration between AI-driven platforms and traditional mortgage operations, with the key driver being the consumer's demand for faster, more transparent, and more personalized service. AI and machine learning will move from being supportive to central in driving operations, with persona-based bots becoming integral in every step of the mortgage process.
Moreover, the use of real-time data analytics will allow lenders to offer more customized loan products that meet individual borrower needs. Not only will this data-centric approach streamline the approval process, but also significantly reduce the time from application to closing. Further, the integration of blockchain technology will ensure that all transactions are secure and transparent, thereby increasing trust and reducing fraud. This will be complemented by advancements in mobile technology, providing consumers with the ability to manage their mortgage application and interact with service providers from anywhere, at any time.
Beyond the consumer experience enhancements, the integration of these technologies will increase operational efficiencies, reduce costs, and drive greater scalability in the retail mortgage sector. As a result, by 2025, the mortgage industry will be more adaptive, innovative, and consumer-centric than ever before.
SUSTAINABILITY / CLIMATE
INCENTIVE DOLLARS REMAIN STABLE
Natalie Campos Goodman, Founder, Incentifind
Since the 1970s, the US government has consistently offered a minimum of $70 billion in green building incentives each year. We do not expect this minimum to change now. Incentive programs do change in response to social, economic, and environmental conditions. For example, in the 1970s and 1980s, energy-related tax credits were introduced in response to oil crises. In recent years, weâve seen a growing emphasis on electrification of vehicles and homes. We expect incentive programs to continue evolving based on the needs of our built environment. We also expect the $70 billion in incentives to remain a stable annual minimum to address these needs. We are here to lessen the gap between the $70 billion offered and the $35 billion still going unclaimed nearly every year! For those of us in the green building sector, this represents another year of opportunity.
Hereâs what we can expect in 2025:
- Inflation Reduction Act Incentives: Billions of dollars were allocated to promoting energy efficiency, water conservation, renewables, and electrification through the passing of the IRA by the Biden Administration. For funds that have not been allocated, they could be at risk of elimination or modification. Funds that have been allocated or captured will remain in place, as itâs too difficult for the government to reclaim these funds. Itâs important to note that many red states benefit from IRA funds, so expect a debate about future eliminations or modifications. Regardless, IncentiFindâs team is committed to maintaining a constant pulse on changes to incentives.
- Federal Support for Innovation: New grant programs and low-interest financing options could also be at risk. However, state and local governments offer a wealth of incentive programs that property owners can still take advantage of.
- Stronger State and Local Regulatory Frameworks: While the new administration favors more deregulation, state and local governments will still drive much of the incentive landscape because they will maintain their cadence of updating building codes and sustainability targets, compelling all sectors of construction to adopt greener practices.
SUSTAINABILITY INCENTIVES GO BY THE WAYSIDE
Jeff Turner, Co-founder, Tangilla
The new administration is not a fan of sustainability incentives, at least in the automotive sector. The public record on this is pretty straightforward. However, if the House and Senate fall into line without much resistance, we might see sweeping cuts beyond the automotive sector. While most sustainability chatter targets electric vehicles and related tax breaks, itâs worth watching how far these changes stretch.
The administration could turn its sights on 2022âs Inflation Reduction Act. While EV tax credits get a lot of attention, the Act also incentivizes the development of EV infrastructure, like home charging stations, which is tied to residential sustainability. This could lead to rolling back measures designed to boost clean energy in housing, such as key tax credits for solar installation or grants that encourage energy-efficient construction--forcing developers and homeowners to think twice about renewable investments. Learning if these signals were just campaign hype won't take long.
How states might respond is up for grabs since some have already established their incentives and standards to encourage green housing. States like California or New York may not abandon their programs, but they could face new funding gaps if federal support evaporates.
POLICY
FEDERAL POLICIES PLAY A PIVOTAL ROLE IN SHAPING THE HOUSING MARKET
Gene Eidelman, Co-Founder, Azure Printed Homes
Both challenges and opportunities will emerge from key legislative and regulatory decisions. These policies are likely to influence housing affordability, construction costs, and the pace of rebuilding efforts, particularly in the wake of recent natural disasters.
Development on Federal Land: Expanding land development on federally-owned properties could address the housing shortage. By unlocking underutilized federal land for residential construction, the government could create opportunities for building affordable housing in high-demand areas, especially in regions where land availability is a significant barrier to development.
Tariffs and Material Costs: New or adjusted tariffs on imported construction materials could drive up costs for builders, potentially stalling projects or increasing the price of homes. This would particularly impact affordable housing projects, where budgets are already constrained. However, this challenge could encourage innovation, such as greater adoption of alternative materials, like recycled polymers or locally sourced products, which reduce reliance on imports.
Regulatory Flexibility Post-Disaster: Following a series of natural disasters, there may be regulatory relaxations to expedite rebuilding efforts. For example, loosened zoning restrictions and expedited permitting processes could make it easier to build affordable and resilient housing in disaster-affected areas. Streamlining government procurement processes for housing solutions could create new opportunities for modular and 3D-printed homes, which offer speed and cost-efficiency advantages.
Affordable Housing Funding: Federal investment in affordable housing programs is expected to increase, including tax incentives for developers and expanded funding for initiatives like the Low-Income Housing Tax Credit (LIHTC). States and municipalities will likely follow suit, leveraging federal grants and partnerships to scale affordable housing projects and bring more modular manufacturing to their states.
Overall Impact: In 2025, federal policies will act as a double-edged sword for the housing market. While tariffs and regulatory complexities may introduce challenges, the opportunities from federal land development, disaster recovery initiatives, and incentives for affordable and resilient housing could drive significant progress. Stakeholders, from developers to policymakers, will need to work collaboratively to navigate these dynamics and ensure that housing solutions align with affordability, sustainability, and community needs.
PREDICTIONS
REDFIN BIDS FAREWELL TO W2âS
Guy Barretta, President, Beretta Consulting
Redfin will continue âď¸its push to incentivize agents through a traditional 1099 modelâď¸. 2025 will mark the end of salaried agents for the public companyâand, thus, the end of the companyâs W2 strategic advantage.
OPENDOOR TRIPLES MARKET CAP
Drew Meyers, Founder, Geek Estate
Currently at $1.194.2 billion (as of âď¸12/27 Proptech Index updateâď¸), Opendoor will ride the coattails of a year littered with the media pumping the âlowering commissions due to the lawsuitsâ message and ascent to newfound market cap riches. Its market cap at the end of 2025 will be more than $3.6 billion.
AIRBNB BUYS PROPERTY MANAGEMENT SOFTWARE PROVIDER
Emir Dukic, Co-founder, Rabbu
A property management software provider will be brought under Airbnbâs umbrella to support the growing professionalization of the short-term rental asset class, giving hosts more tools to optimize their operations. Guesty and Hostfully stand out as prime candidates, especially with âď¸Hostfullyâs recent VC roundâď¸ highlighting the sectorâs value. Hospitable could also emerge as a dark horse.
ZILLOW BUYS CUBICASA
Drew Meyers, Founder, Geek Estate
âď¸CoStar's Matterport acquisition was a big dealâď¸. Not wanting to let their nemesis build a home data monopoly unchecked, Zillow will pry CubiCasa away from ClearCapital with an offer they can't refuse.
And, with that, itâs a wrap! The machines are poised to rise. Will this be the year data moves from an overlooked asset to the centerpiece of innovation across industries? If so, it will define who wins and whoâs left behind.
Predictions from Around the Web
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Geek Estate's Prior Predictions & Reflections
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- 2024 Predictions // Reflections
- 2023 Predictions // Reflections